A Resource From Golden Guardian

The Plain-English
Medicare Glossary

The words you'll hear — in plain English, with the fine print stripped out. Every entry is written the way I'd explain it to a friend, not the way a policy document would word it.

Health insurance uses a lot of words that sound alike but don't mean the same thing — deductible, copay, coinsurance, maximum out-of-pocket. This is a plain-English translator for the words you'll run into when you're on a call with a plan, reading a letter from Medicare, or sitting across from an agent.

Where it helps, I've added a short In practice line with a real-life example. If a word you need isn't here, email me at jonathan@goldenguardian.org and I'll add it. That's how this glossary will grow.

1

The basics of Medicare

Medicare
The federal health insurance program for people 65 and older, plus people under 65 with certain disabilities or End-Stage Renal Disease. It's run by the Centers for Medicare & Medicaid Services (CMS), not by an insurance company.
In practiceWhen you "get Medicare" at 65, you're getting coverage through the government — not through your old employer's plan.
CMS (Centers for Medicare & Medicaid Services)
The federal agency that runs Medicare and Medicaid. They make the rules, set the payment rates, and review the insurance products that carriers sell as Medicare Advantage and Part D plans.
Original Medicare (a.k.a. Traditional Medicare)
Part A and Part B together — the government's version of Medicare, without any extra insurance company in the middle. It covers a lot but not everything, and there's no annual out-of-pocket maximum, which is why most people add either a Medicare Supplement or switch to a Medicare Advantage plan.
In practiceOriginal Medicare pays 80% of the approved amount for most outpatient care. The other 20% is on you, with no cap.
Medicare-Eligible
You're Medicare-eligible if you're 65 or older, or if you're under 65 and have received Social Security Disability payments for 24 months or have End-Stage Renal Disease or ALS.
2

The four parts of Medicare

Medicare is split into four parts. It's easier to remember this way: A is the hospital, B is the doctor, C is the all-in-one option, D is the pharmacy.

Part A — Hospital Insurance
Covers inpatient hospital stays, skilled nursing facility stays, hospice care, and some home health. Most people pay $0 premium for Part A because they (or a spouse) paid Medicare taxes while working.
In practiceIf you're admitted to the hospital, that's Part A. If you're in the emergency room and go home, that's still Part B.
Part B — Medical Insurance
Covers doctor visits, outpatient care, preventive services, lab work, durable medical equipment (wheelchairs, CPAP machines), and most of what isn't hospitalization. Part B has a monthly premium that all Medicare-eligible individuals pay. The premium is deducted from your Social Security check before you receive any funds — so you don't have to send a payment to Medicare each month. The Part B premium goes up each year. For 2026, the base premium is $202.90, but it can go up based on your annual income.
In practiceThe Annual Wellness Visit, a mammogram, or a pair of diabetic shoes are all Part B.
Part C — Medicare Advantage
An all-in-one plan sold by private insurance companies that replaces Original Medicare. It includes Parts A and B, usually Part D (prescription drugs), and often extras like dental, vision, hearing, OTC credits, and a gym benefit. You still have Medicare — you're just receiving it through a private plan that CMS pays to manage your care.
In practiceIf you have a plan that sends you an insurance card with, for example, "Humana," "BCBS," or "Aetna" on it, that's Medicare Advantage.
Part D — Prescription Drug Coverage
The part of Medicare that pays for your medications. Part D comes either built into a Medicare Advantage plan or as a separate "standalone" plan that pairs with Original Medicare.
In practiceIf your pharmacist asks "what's your prescription drug plan?", that's Part D.
3

The plan types you'll compare

Medicare Advantage Plan (MA)
A Part C plan. One card, one phone number, often $0 premium, with built-in extras. You may have to use the insurance company's contracted providers (in-network) to get the most out of your policy and may need prior authorization for certain procedures.
In practiceBest fit for people who like one-stop shopping, want the extras (dental/OTC/fitness), no or lower premiums, and are comfortable using an in-network doctor list.
Medicare Supplement (a.k.a. Medigap)
A separate policy, sold by private carriers, that pays what Traditional Medicare doesn't pay. The benefits vary quite a bit — from covering just a little of what Traditional Medicare doesn't pay, all the way to covering everything Traditional Medicare doesn't. Check with your Golden Guardian agent to see which plan is right for you. Does not include prescription drugs — you'll need a standalone Part D plan alongside it.
In practiceBest fit for people who travel, want to see any doctor that takes Medicare without a network, and are willing to pay a higher monthly premium for fewer bills later.
HMO (Health Maintenance Organization)
A plan type that requires you to stay in a defined network of doctors and hospitals, and usually requires a primary care physician (PCP) who coordinates your care.
In practiceLower out-of-pocket costs, tighter rules. You'll hear "HMO" most often in Medicare Advantage.
PPO (Preferred Provider Organization)
A plan type that lets you see in-network doctors at the lowest cost, and out-of-network doctors for a higher cost.
In practiceMore flexibility, higher premiums or copays. Common in Medicare Advantage.
SNP (Special Needs Plan)
A Medicare Advantage plan designed for people with a specific condition (chronic SNP), people who qualify for both Medicare and Medicaid (dual SNP), or people living in a nursing facility (institutional SNP). Benefits are tailored to that group.
In practiceIf you qualify as "dual-eligible," a dual SNP may offer richer benefits than a regular MA plan.
Standalone Part D Plan (PDP)
A prescription drug plan you buy separately when you have Original Medicare or a Medicare Supplement. Doesn't cover doctor visits or hospital stays — just your medications.
4

What you pay — the cost-share words

"Cost share" is the catch-all phrase for the money you pay versus what the insurance company pays. Every plan has some mix of the following.

Premium
The monthly amount you pay just to have the coverage — whether you use it or not. Like a gym membership: it's a flat monthly bill.
In practiceOriginal Medicare Part B premium is $202.90/month in 2026. You pay your Part B premium whether you have Traditional Medicare or a Medicare Advantage policy. Many Medicare Advantage plans have a $0 premium on top of that.
Deductible
A dollar amount you have to pay first each year before the plan starts paying its share. Once you've met the deductible, the plan picks up its portion.
In practiceIf your plan has a $500 deductible, you pay the first $500 of covered bills, then the plan kicks in.
Copay (Copayment)
A fixed dollar amount you pay for a specific service — for example, $10 for a primary care visit or $45 for a specialist.
In practiceCopays usually don't change if you've hit the deductible. They're a flat fee per visit.
Coinsurance
A percentage of the bill you pay for a covered service — for example, 20% of the approved (contracted) amount for an MRI. Unlike a copay, it's tied to the size of the bill.
In practiceOriginal Medicare's signature cost share is 20% coinsurance on most Part B services, with no cap.
Maximum Out-of-Pocket (MOOP)
The most you'll pay for covered medical services in one calendar year. Once you hit it, the plan covers 100% of in-network medical costs for the rest of the year. Medicare Advantage plans are required to have a MOOP; Original Medicare doesn't.
In practiceThis is the single most important number on a Medicare Advantage summary. A plan with a $3,500 MOOP is very different from one with an $8,300 MOOP.
Allowed Amount (Allowable Charge)
The dollar amount Medicare or your plan has decided is fair for a given service. Your cost share is usually calculated off the allowed amount, not the provider's sticker price.
Cost Share
A blanket term for every dollar the plan passes on to you — deductibles, copays, and coinsurance added together.
5

How you use the plan — networks, referrals, authorizations

Provider Network
The list of doctors, hospitals, clinics, labs, and pharmacies that have a contract with your plan. In-network means lower cost. Out-of-network means higher cost, and sometimes no coverage at all.
In practiceYour Golden Guardian agent will check network status of every doctor or hospital you provide during the Annual Election Period (AEP) each fall. It's wise to confirm status during the year as networks can change.
In-Network vs. Out-of-Network
In-network is "contracted with your plan." Out-of-network is "not contracted with your plan." On a Medicare Advantage HMO, out-of-network care may not be covered except in an emergency.
Primary Care Physician (PCP)
The main doctor who manages your overall care. On an HMO, your PCP is usually the starting point for referrals to specialists.
Referral
A formal okay from your PCP to see a specialist. Some plans require referrals; many Medicare Advantage PPOs don't.
In practiceIf you've ever had a specialist office say "we need the referral on file before we can see you," this is what they mean.
Prior Authorization (Pre-Auth)
The plan's advance approval for a specific service, medication, or device. The doctor's office submits the request and the plan says yes or no (or "yes, with conditions") based on medical necessity.
In practiceA new CMS rule that took effect in 2026 requires faster turnaround: 7 days for standard requests and 72 hours for urgent ones.
Denial
The plan's decision not to pay for a service. Every denial can be appealed. A denial is not the end of the conversation — it's the start of one.
Appeal
The formal process to ask the plan to reconsider a denial. There are multiple levels — starting with the plan itself, then moving up to an independent reviewer, then an administrative law judge, and so on. Deadlines are tight (typically 60 days), so if you get a denial letter, don't wait. Call your insurance company to understand their decision on the appeal.
EOB (Explanation of Benefits)
A statement from the plan that tells you what was billed, what the plan paid, what you owe, and what your deductibles and out-of-pocket look like year-to-date. It is not a bill — it's a summary.
In practiceOpen every EOB. That's how errors get caught.
6

Prescription drug words

Formulary
The list of medications a plan covers, grouped into "tiers." Tier 1 is usually the cheapest (generics); tier 4 or 5 the most expensive (specialty drugs). Plans can change the formulary between years, which is why reviewing at AEP matters.
Tier
A category within the formulary that determines what you pay. The same drug can sit on different tiers at different plans, which is how two plans can cover the same medication and have very different costs.
Generic vs. Brand-Name
A generic is the chemical equivalent of a brand-name drug, typically priced much lower. Generics usually sit on the lowest tiers. Brand-name drugs typically sit higher.
Mail-Order Pharmacy
A feature of most Part D plans that lets you get a 90-day supply of maintenance medications shipped to your home, usually at a lower copay than a 30-day retail fill.
In practiceIf you're on the same three medications every month, mail-order almost always saves money.
Step Therapy
A plan rule that requires you to try a lower-cost drug first before it will cover the more expensive one. Common for biologics and specialty medications.
True Out-of-Pocket (TrOOP)
The running tally of what you've spent on covered drugs that counts toward the $2,100 annual cap.
Extra Help (Low-Income Subsidy / LIS)
A federal program that lowers your Part D premiums, deductibles, and copays if you have a limited income. Most people who qualify don't know they do. Apply at ssa.gov/extrahelp.
7

Enrollment windows you need to know

Initial Enrollment Period (IEP)
The 7-month window around your 65th birthday when you first sign up for Medicare — 3 months before the month you turn 65, the month itself, and 3 months after. Missing it can cost you a permanent penalty.
In practiceIf you're turning 65 in June, your window opens March 1 and closes September 30.
Annual Enrollment Period (AEP)
October 15 through December 7 every year. This is the main window for Medicare Advantage and Part D changes. Any change you make here takes effect January 1.
In practiceIf I'm going to help you compare plans, this is the season we do it in.
Open Enrollment Period (OEP) for Medicare Advantage
January 1 through March 31. A once-a-year chance, if you're already in a Medicare Advantage plan, to switch to a different MA plan or go back to Original Medicare. You can only use it once.
Special Enrollment Period (SEP)
A window triggered by a life event — moving out of a plan's service area, losing employer coverage, qualifying for Medicaid, and several other situations — that lets you enroll or switch outside the regular windows.
Late Enrollment Penalty (LEP)
A permanent surcharge added to your Part B or Part D premium if you didn't enroll when you were first eligible and didn't have other creditable coverage. Stays with you for life.
In practiceThis is the single most expensive mistake people make in the months around their 65th birthday.
8

Help paying for coverage

Medicaid
A separate federal-and-state program for people with limited income and resources. You can have both Medicare and Medicaid at the same time — that's called being "dual-eligible," and it unlocks richer benefits.
Dual-Eligible
Qualifying for both Medicare and Medicaid.
Medicare Savings Program (MSP)
A state-run program that helps pay your Part B premium (and sometimes deductibles and coinsurance) if your income is limited but you don't fully qualify for Medicaid.
Extra Help (LIS)
See section 6 — the federal subsidy that reduces Part D drug costs for people with limited income.
SHIP (State Health Insurance Assistance Program)
A free, unbiased counseling service in every state. They don't sell anything. If you ever want a second opinion on something I've told you, call your state's SHIP — I'll give you the number.
9

The letters and forms you'll get in the mail

ANOC (Annual Notice of Change)
A letter from your Medicare Advantage or Part D plan, mailed in September, that tells you everything changing for next year — premiums, copays, formulary, network, extras. This is the single most important piece of mail you'll get all year.
In practiceIf a letter from your plan shows up in September or October, set it on the counter — don't toss it — and send me a photo of the first page.
EOC (Evidence of Coverage)
The long, detailed contract from your plan that describes every benefit and rule for the year. These documents can be 100+ pages. They are long, complicated, and not easy to understand. If you have a question about your coverage or something in your EOC, please reach out to your insurance company's customer service department or call your Golden Guardian agent for assistance.
Summary of Benefits (SB)
The short, user-friendly version of your plan's benefits. Good for comparison shopping.
Medicare Summary Notice (MSN)
A quarterly statement from Original Medicare that lists the services Medicare paid for. Not a bill — a summary. The Medicare Advantage equivalent is the EOB.
Welcome to Medicare Packet
A red-white-and-blue booklet that arrives 3 months before your 65th birthday (if you're on Social Security). It includes your Medicare card and a summary of your rights.
No matches yet. Try a shorter word, an acronym (like "MOOP" or "AEP"), or email jonathan@goldenguardian.org and I'll add it.

Still stuck on a word?

That's what I'm here for. If a word in this glossary is still fuzzy — or if you're reading a letter and a term isn't defined here — reach out, and I'll either explain it or add it to the next version of this glossary.

This glossary is intended to be a plain-English reference. Specific plan rules, deadlines, and amounts are set by Medicare and your individual insurance carrier and may change year to year. Always confirm details with medicare.gov, 1-800-MEDICARE, your plan's member services, or your state's SHIP program before making a coverage decision. Golden Guardian Insurance is not affiliated with Medicare.